Passitto is an online platform for business networking, with an emphasis on sending and receiving business referrals.

Passitto allows members to benefit from information that would otherwise go unused. We all learn of other businesses, colleagues, clients, and friends who need goods or services that we do not or cannot provide. While this information probably has little value for you, it is extremely valuable to businesses that offer these goods and services. Passitto provides a platform for you to provide this referral information to other members and for other members to provide referral information to you. You may increase the chance that you will receive referral information from other members by providing more referral information to other members. If you choose, you can also get paid by Passitto to provide referral information to other members.

You can use Passitto when you learn of referral information that you are not going to use yourself. In many cases you will not be using this referral information yourself because you do not provide the good or service that the client needs, the good or service needs to be provided by someone in a remote location, you have a conflict of interest, or any other reason.

The core feature of Passitto is the ability to obtain and provide referrals. You can receive Passitto credits or money for helping prospective clients find goods and services that they need. You can then use the Passitto credits to obtain business referrals for your business.

In addition to exchanging referrals, we have also integrated many other features into Passitto to allow you to promote your business services, connect with other professionals, as well as form private groups to communicate and network.

Passitto is a “business referral networking” website, not merely a social networking website. You have probably joined other social networking websites and then thought "okay, now what." Later, you realized that there is nothing else to these websites. Something is missing. We think that this “something” is member interaction that results in the exchange of referrals. The reason why we network is to obtain referrals. Social networking websites that do not provide referrals are not really networking websites. Most are not even social websites, as there is very little member interaction. They are just websites. Passitto seeks to remedy these deficiencies.

Presumably you joined the offline leads group to obtain referrals. Passitto can provide another avenue for obtaining referral information. Passitto can supplement or enhance your current leads group activities. It is our hope that Passitto will improve offline leads groups. This is why we added the group functionality to the website. It is free to create an online leads group using Passitto, which can be a new wholly online leads group or an online resource used by a traditional offline leads group.

The quality of leads from online leads websites or offline leads services can often be quite poor. The lead information you are buying is usually collected from lead aggregation websites and telemarketing methods. When you buy leads from these services, you have little to no background information on the potential client who needs the service until you have already purchased the lead.

On Passitto you have the ability to review much more information about the referral before deciding if you would like to express your interest. The conversion rates of referrals offerred on Passitto can be expected to be much higher than those of bulk generated leads.

Passitto can provide a method for tracking you and your company's sales leads. Instead of making the client information available to the other Passitto community, you can create a company group on the Passitto website and limit the referral information to members of the group. This can be particularly helpful for large companies that provide several different types of goods or services or that are dispersed geographically.

For example, imagine that a sales consultant in your Los Angeles division learns of a client who could use your company's goods or services, but the client needs the goods or services to be provided by someone in New York City. If your employees or co-workers are Passitto members and members of your company group, an employee in the Los Angeles division could use Passitto to pass the referral information to the sales team in New York. The employee in Los Angeles would then be rewarded for his or her efforts with Passitto credits, which can be used by the firm or member as they see fit. The company can then use these records to track the movement of referrals within the company.

Yes. Passitto can be used to locate products and services that you need personally. All you need to do is indicate that you are the potential client when you post the referral information. The Passitto website will prompt you for this information as you post the referral.

Nothing. It is free to become a member of Passitto. It is free to add contacts and form and participate in groups. It is free to post referral information to the website. By posting referral information, you can even receive Passitto points from other members for free.

We encourage you to do so, but you do not have to disclose your identity to other members. You can use Passitto to post referral information anonymously. All you have to do is omit information from your profile and then change your website settings so that only your contacts can view your profile information. Then you just do not add any contacts. Because other members will not be able to see your contact information, you should expect that the other Passitto members will reduce the amount of Passitto credits that they are willing to bid on the information that you post to the website. You may be able to make up for this by having a track record of good feedback.

Some members opt to purchase Passitto credits rather than exchanging referral information with other members. We sell these credits. Also, Passitto retains ten percent of the Passitto credits bid by a member when the member receives a referral through the website. This allows us to limit the number of Passitto credits that are circulating in the system, hopefully encouraging members to purchase some Passitto credits. You will also notice that we have some limited advertising on the website. We should also mention the personal satisfaction in facilitating business transactions.

You can join Passitto by completing our registration process. The Registration process is easy and can be completed in minutes. As part of this process, we will send a confirmation e-mail to your designated e-mail account to verify that we have a method to communicate with you. You can simply click on the link in this confirmation e-mail and complete the registration process. (Please note that sometimes our confirmation email may end up in your spam filter, so be sure to check!) We will ask you a few additional questions before we activate your Passitto membership.

People like to know who they are interacting with. By confirming your identity, you will find that other Passitto members willing to offer a higher amount of Passitto credits for the client information that you post to the website, more willing to invite you to become their connection, and to allow you to join and participate in their groups.

Yes. Passitto was created for individuals regardless of the business or firm that they work for (with some limited exceptions, such as illegal business operations, etc. as described in the Terms and Conditions).

We have tried to structure Passitto to allow as many people to use the website as possible; however, unfortunately we cannot provide you with an answer to this question. We encourage you to talk to your employer, advisers, and regulatory bodies about this issue.

It is simple. Click the 'Post a Referral' tab in the main navigation. Then enter the details of the referral by providing the information that is requested. You have complete control over who the referral is being offered. You can offer the referral to members of a specific group or to the entire Passitto community. As explained below, Passitto will take care of the rest.

If you want Passitto to automatically provide the referral to the member that bid the highest amount of credits, you do not need to do anything. Passitto will provide the information to the highest bidder shortly after the expiration of the time that you selected for the referral. If you want to select a member yourself, you can login to Passitto and select the winner from the list of members who expressed an interest in the referral. You can also cancel the referral. You must do this within one day of the date that the referral expired, otherwise Passitto will assume that you want the referral to be provided to the highest bidder.

If you select a member to receive the referral, Passitto will notify this member of the contact details that you provided when entering the referral. If you entered your contact information, the member will contact you. If you entered the client contact information, the member will contact the client. Recall that you even selected whether you want to make a personal introduction between the member and client or if the member could mention your name to the client.

Credits have 2 purposes on Passitto. They allow members to quantify their interest level in a referral you are offering. They also offer an incentive for members to post referrals on the exchange.

When you are exchanging referrals within a tight-knit group of business contacts, you probably don't need to require those members to bid credits upon your referrals. The reason is you are probably acquaintances and familiar with these other members and your incentive for providing these referrals is to receive reciprocal referrals in exchange. You know these people. You provide them referrals, they give them back to you, and everything is great.

Sometimes though you will have a referral to offer, but the normal group of people you network with will be unable to service the potential client for whatever reason (too busy, don’t handle that type of work, etc.). The great thing about Passitto is that when you encounter this situation, you have the ability to offer the referral to all members of the Passitto community. The Passitto community is comprised of individuals representing all types of industries and professions.

The only issue with this scenario is since you don’t usually exchange referrals with these other members on a regular basis, your normal incentive to provide the referral to begin with (which is to receive referrals in exchange), is less likely to occur. This is the great thing about Passitto credits. You are not depending upon the member to whom you provided a referral for a reciprocal referral. Rather you have obtained Passitto credits from this member for providing them a referral referral, and therefore can use those credits to obtain referrals of use to you, from any member of the community.

For example, if you are really busy and cannot take on any more clients, you can offer referrals on Passitto to members who are actively seeking clients. As a result you will build a surplus of credits. If the situation changes in the future and you need to obtain new clients and work, you now have credits to seek out referrals of use to you. Credits can help level the ebb and flow of business opportunities.

There are two ways to obtain Passitto credits. You can obtain credits by exchanging referral information with other members or you can purchase credits from Passitto.

You have complete control over who you select as the winner of the referral. In general, members usually use the following 3 criteria in selecting to whom they will provide the referral:

• Member Profile
• Amount of Credits Bid (Interest Level)
• Feedback from previous transactions

If you allow other members to bid credits to express their interest level in your referral, then some members may pick the highest bidder as the winner. Other members may choose a member who didn't necessarily bid the most credits, but rather has an excellent profile and feedback history. . At Passitto we know our members have different reasons and requirements regarding to whom they will refer business. It is not our business to dictate to our members their selection criteria, we allow you to use your own criteria in selecting a winner. If you feel nobody is qualified, then you simply don't select a winner and cancel your referral.

If your referral offering period expires without any members bidding or expressing an interest in your referral, you can either resubmit the referral to the exchange or do nothing. If you do nothing, it is as if the referral was never posted to the website. If you re-list the referral, it will be the same as if the referral was posted to the website for the first time.

Yes, you have the ability to provide a single response to any member that leaves feedback for you. You have this option regardless of whether the feedback is positive or negative.

Passitto retains ten percent of the Passitto credits that were bid by the recipient of your referral. This is our fee for maintaining the Passitto forum.

Yes, when you view the details of a referral, you also have access to the profile of the member who posted the referral. You can simply click on 'contact member' and internally message that member with any questions you may have.

Yes, you can revoke your bid or remove your interest in a referral at anytime. We understand that situations and schedules can change, and you may no longer be able to provide the product or service related to the referral. Please note that after your revoke your bid or interest in a referral, you can no longer bid on that referral again.

By default, Passitto will send you an e-mail letting you know when you have been selected as the winner of a referral. Simply login to Passitto, and you will find a link on the 'My Account >> Home' area giving you full access to specific details of the referral. You can always access information regarding any referral you have won within the 'My Account >> Referrals Bid On' area. It is incumbent on each member to periodically visit the Passitto website to view any referral activity that may have taken place. As a member, you should make sure that your e-mail provider or email software is not blocking Passitto e-mail messages from reaching your inbox.

When you login to the Passitto website, the top menu bar has a tab entitled "My Account." On the "My Account" webpage, there is an orange box in the sidebar labeled "Referral I Have Won." Simply click on this link and you will have access to all the referrals you have received, including information for contacting the person who posted or who was in need of your products or services.

Yes. If you are selected to receive a referral you must attempt to follow up on the referral or contact the posting member to let him or her know that you are not interested in the referral. This is only fair, as one of our members will be expecting to hear from you.

Once you are selected to receive a referral, you can go to the referral information webpage to leave feedback about the referral. Here is how you can access this webpage: from your 'Account Homes' webpage, simply click the link in the orange box labeled 'Referrals I Have Won'. This will take you to a webpage displaying all of the referrals you have won. Simply select the referral that would like to provide feedback and the website will prompt you to leave feedback for the referral.

On this page you also have the ability to provide feedback regarding the quality of the referral. It is important you leave feedback regarding any referrals you receive

If you win a referral with inaccurate or false information, you should contact the member who provided the referral to see if they can offer any clarification or help. If they refuse, your best course of action would be to leave appropriate feedback in the member’s profile. Your feedback will help other members to make informed decisions regarding whether they should express interest in referrals offered by specific members. If a member has consistently received poor feedback, you should proceed with caution and possibly use less Passitto credits to express an interest in their referrals.

Actual Credits are the total amount of credits in your account. If you bid on a referral using credits, those credits you committed to that active referral are put 'on hold' until the poster of the referral makes a decision regarding the winner.

If you are not selected as the winner, those credits become available again for you to bid on other referrals. If you are selected as the winner of the referral, those credits are deducted from your account, and your receive the referral information.

If you wish, you can always cancel your bid on a referral at anytime, and the 'hold' on your credits will be released.

Passitto contacts are persons whom the member knows. This information is available to the other members, which provides an additional means for judging the veracity of the referrals that the member posts to the website. Members can also pass referrals to their contacts, rather than the Passitto community at large. Passitto contacts can also serve as a way to keep in touch with your contacts.

You can add members as Passitto contacts by asking members to accept your invitation to become a contact. Once the invitation is accepted, both members will be displayed as contacts for each other.

When you register for Passitto, you automatically become a member of the Passitto community. Passitto allows members to create more specific groups. Membership to these groups can be open or limited as determined by the member who created and is managing the group. In many cases the group is based on categories, professions, or offline organizations. When members submit referral information to Passitto, they can limit the referral information to members of the groups that they belong to and/or they can submit the referrals to the Passitto community group.

You can create a group by clicking on the Groups menu tab and following the instructions that are provided.

If you can add or reject members of your group by selecting the “manage my group” feature. You can reject any member at any time; however, once rejected, you will have to contact Passitto to add the rejected user to your group in the future.

Members of the group can post a message to the other members. These messages will be displayed to the other group members on the Passitto group page.

You can click on the "Forgot Password" link on the Passitto home page. This will prompt you to enter your e-mail address. Passitto will then send you an e-mail with instructions on how to reset your password.

In many cases this means that we are performing maintenance on the website. In other cases, we may have suspended or restricted your ability to access the website. Given the nature of the Passitto website, we reserve the right to suspend or deny access to the website to members. If you are having difficulties accessing the password-protected areas of the website, please contact our customer support.

No. If you opt to pay for Passitto credits (rather than obtaining them from other members in exchange for posting referrals), you must pay by debit or credit card.

All purchases are final. Passitto, in its sole discretion, may make refunds if you specifically notify us within one day of the purchase. You may be responsible for any fees incurred by Passitto related to making a refund, such as the credit card or merchant processing fees. If you wish to withdraw your Passitto credits, you can do so at anytime but must comply with the withdraw policies.

If you opt to purchase Passitto credits, the credits will be made available to you as soon as we verify the payment. Usually this occurs in just seconds, although delays are possible if there are issues with your credit card account. Please understand that the timing is often beyond our control, as we are dependent upon the credit card processing companies and other third parties to process payments. If you opt to receive Passitto credits in exchange for providing referrals to other Passitto members, the Passitto credits may be available to you shortly after the time that you select the Passitto member to receive the referral information. There may be a delay in some circumstances.

One Passitto Credit is currently being offered for one U.S. dollar.

Yes, you can purchase Passitto credits at any time.

Absolutely, we realize some members may refer quite a bit of business, and generate credit balances which exceed their needs. In this case, simply submit a 'withdraw request.' If appropriate, Passitto will mail a check to your address as outlined in our Terms and Conditions. Please note that the minimum withdraw amount is one hundred credits.

You can withdraw Passitto credits by submitting a request to withdraw credits. You can submit a request to withdraw credits by clicking on the ‘My Credits’ webpage, selecting ‘Withdraw Request,’ and following the instructions on this webpage.

Passitto is currently paying one U.S. dollar for each Passitto credit that is withdrawn by members.

Passitto will use your U.S. taxpayer identification number to report payments made to you to the federal government. To this end, we do require members to provide a complete and signed Form W-9 before we will make the first payment to the member. This may delay the receipt of your first payment from Passitto. We will not make payments to any member who fails to provide Passitto with a U.S. taxpayer identification number or if we have received information that the U.S. taxpayer identification number provided by the member is false or otherwise invalid. Passitto may require members to submit additional documentation before we make payment to any member.

If appropriate, Passitto will send a check to the member within thirty days after the close of the calendar month in which a member requests to withdraw credits. Passitto will not issue checks to any member whose credit balance is less than one hundred credits. To offset the credit card [processing and other costs that we would incur, Passitto may charge members fees if they opt to purchase additional credits with the aim of increasing their Passitto credits in an amount over one hundred credits in order to withdraw these amounts. Please understand that we do not do this to try to profit from members; rather, we do this to offset the credit card processing and other fees that we incur in these situations.

If you didn’t find the answer to your question here, you may want to see if you can find the answer in our Terms and Conditions of Use. There is a link to these terms at the bottom of every Passitto webpage.

You can contact customer support by sending an e-mail to: support@passitto.com.